Lakshmi wears multiple hats at Vertex, taking on roles such as Customer Liaison, Business/Data Analyst, and Project Coordinator/Manager. Each of these positions allows her to acquire invaluable business and process knowledge that greatly contributes to the success of Vertex engagements. Her responsibilities extend beyond ensuring the success of these engagements; she also prioritizes delivering the promised value to our clients. With a focus on Service Excellence, expertise in productivity and collaboration technologies/tools, strong project management skills, meticulous attention to detail, and a profound understanding of business processes, Lakshmi brings a range of traits to her diverse roles.