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Salesforce for Customer Service: Elevating Customer Experiences

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Robot using computer with Salesforce interface, illustrating how a new Salesforce update is reshaping customer support with AI

Jim Szafranski
07/11/2025

Agentforce by Salesforce: Turning AI Potential into Business Impact

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Business hand interacting with digital automation icons showing use cases in HR, supply chain, customer service and other business functions.

Arnab Chaudhuri
01/09/2025

Exploring Automation Use Cases in HR, Supply Chain, Customer Service, and More

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Industrial automation robot arm illustrating IDC-level automation tools enhancing supply chain operations and risk management.

Murali Swamy
25/08/2025

IDC-Level Automation Tools Enhance Supply Chain & Risk Management

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Business professional with digital security icons illustrating digital transformation in regulated industries using cloud, IoT and security

Mani Pattathil
18/08/2025

Digital Transformation in Regulated Industries: Combining Cloud, IoT, and Security

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Professional using futuristic digital interface illustrating real-world ROI of Power Automate and RPA in enterprise workflows

Padmini Debbarma
11/08/2025

Real-World ROI of Power Automate and RPA in Enterprise Workflows

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Business professional holding a digital AI circuit graphic, illustrating the need to balance innovation with responsible AI practices.

Rajesh Doma
04/08/2025

The Unavoidable Imperative: Balancing Innovation with Responsible AI

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