Case study: MICROSOFT
Training Tracker Solution: Looking to Automate Corporate Training Processes? We Got IT.
Case Study at a Glance
CLIENT
A Fortune 100 consumer packaged goods (CPG) company
THE PROBLEM
Our client needed to enhance efficiencies in scheduling, requesting, registering, and managing internal training.
THE VERTEX SOLUTION
We created Training Tracker, a comprehensive SharePoint solution that benefits workers who want to request and schedule training sessions. Additionally, instructors and HR appreciate the tool’s ability to track attendance, class popularity, and success rates.
THE RESULT
By pulling all upcoming training offerings, as well as the records of people who have taken classes, into one convenient application, our client saved over 2,600 worker hours in the first six months of use.
We Got IT: Training Tracker Automates Scheduling, Registration, and Attendance Processes with a SharePoint Solution
Problem and Background
Companies that commit to investing in their employees’ ongoing education are companies that are committed to success. Ensuring that staff at all levels continues to grow in knowledge and maintain proper certifications promotes dedication to producing quality work. Yet, despite the desire to offer access to quality training, many companies struggle with the mechanics and logistics of making this happen.
Scheduling and tracking training sessions can be challenging for large corporations offering classes for hundreds of employees at various locations. How do you notify employees when appropriate trainings are available? How do you note the effectiveness of a session? How do you take attendance and assess knowledge gained? What if there’s a cancellation or schedule change? These pain-points are common among large companies and manufacturers.
When one of our clients, a global CPG manufacturer, approached us with their problem of scheduling training sessions and tracking their popularity, we set out to provide a single solution that addressed multiple concerns. Posting, scheduling, registering, and tracking processes had previously been handled via physical bulletin boards, emails, spreadsheets and printouts. Cancellations and rescheduled classes required further emails and phone calls. These manual activities took significant time and caused confusion.
What’s Your Big Problem?
CORPORATE MAILING ADDRESS
6090 Royalton Road #343, North Royalton, Ohio 44133