Case study: MANUFACTURING

Need to Migrate an Outdated SharePoint Intranet? We Got IT.

Case Study at a Glance

CLIENT

A global paper company

THE PROBLEM

Our client had an outdated SharePoint 2010 intranet. Support for the platform was scheduled to end in October 2020. Because they wouldn’t be eligible for critical upgrades and security updates, the company was headed toward being out of internal compliance. If the system was down, it would hinder employees to communicate and collaborate and share information through the Intranet.

THE VERTEX SOLUTION

Vertex migrated the Intranet to SharePoint 2019 that not only addressed the client’s specific needs, but also delivered the extra value of mobile accessibility.

THE RESULTS

The users now have a reliable intranet. All critical employee applications such as Manage Time-Off Requests; Travel Expenses; Legal Case Requirements; Visitor Passes, and other HR and daily operation tasks can now be reliably done on the new Intranet.

Migration Goals: Maintain Compliance, Add and Improve Functionality, Simplify Workflows, Offer Mobile Access

Problem and Background

Staying current with intranet technology is a reality that any business must face. The shiny new systems purchased today will eventually morph into tomorrow’s dinosaurs as newer and faster tools are developed. However, when handled with creativity and competence, a migration doesn’t need to be an apprehensive odyssey. Rather, an intranet migration can be an opportunity for businesses to focus on their communication, content, and collaboration needs, and produce a system that improves upon existing functions.

Such was the case for our client, a huge paper producer with over 50,000 employees. Their SharePoint 2010 intranet was outdated. Being out of support has serious consequences including security vulnerability. Our client knew they wouldn’t be able to pass internal compliance audits. Plus, maintenance costs for aging hardware are far higher on an outdated system. The cost of inaction was far higher than a migration.

Enter Vertex. We worked with the client to determine their needs and migrate the existing necessary content into the new environment. Not only was our client looking for an easy-to-use content management system, but they also had several applications and HR functions on the intranet that needed to be migrated.

The Vertex Solution

Our teams worked with the key intranet users to identify opportunities to leverage the features that worked well in the existing site as well as dream about new possibilities. We created a new Information Architecture that reflected the organization structure and would facilitate easy collaboration, content creation, and governance of the intranet site. A new governance structure was defined that is easy to administer and was not obtrusive. Seeing the migration process as a chance to provide new functions, we re-implemented several applications such as: