Jim Szafranski
Director of Sales, Salesforce Practice

Expertise

  • Salesforce Strategy
  • Business Analysis
  • CRM Optimization
  • Process Automation

Jim is a detail-oriented Mechanical Engineer with 15+ years of Salesforce experience.

Jim’s Salesforce Certifications include Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, and Business Analyst, but that’s only the tip of the iceberg.

Obsessed with designing exceptional solutions that maximize ROI, Jim is committed to building long-term relationships to improve Customers’ Business Processes that consistently increase the value of Salesforce and our Vertex solutions.

He’s successfully designed and deployed hundreds of Salesforce-based solutions for industries spanning Manufacturing, Consumer Products, Retail, and Construction.

If you’re ready to leverage your Salesforce CRM, contact Jim.

The only thing equally as exciting as Salesforce to Jim is his immaculate 2001 Chrysler Prowler, an original production Hot Rod that garners lots of thumbs-up at stoplights!

Articles

Robot using computer with Salesforce interface, illustrating how a new Salesforce update is reshaping customer support with AI

Jim Szafranski / November 7, 2025

Agentforce by Salesforce: Turning AI Potential into Business…

Read More
Robot using tablet with holographic data in factory, showing Salesforce AI for predictive maintenance in manufacturing.

Jim Szafranski / March 3, 2025

Leveraging Salesforce’s AI Capabilities for Predictive Maintenance in…

Read More
Man interacting with AI chatbot on tablet, integrating Salesforce for personalized customer journeys.

Jim Szafranski / January 20, 2025

Bridging Salesforce and AI-Powered Chatbots for Hyper-Personalized Customer…

Read More

Jim Szafranski / February 17, 2025

Post-Implementation Strategies: Measuring ROI on Salesforce Investments After…

Read More
Optimizing Field Service with Salesforce Field Service Lightning

Jim Szafranski / January 13, 2025

Optimizing Field Service with Salesforce Field Service Lightning:…

Read More
Salesforce Lightning vs. Classic

Jim Szafranski / December 30, 2024

Salesforce Lightning vs. Classic: Which One Suits Your…

Read More
Enhance Your Loyalty Program with Salesforce Marketing Cloud

Jim Szafranski / November 4, 2024

Enhance Your Loyalty Program with Salesforce Marketing Cloud

Read More
Boosting Multi-Channel Loyalty Programs with Salesforce Marketing Cloud

Jim Szafranski / December 2, 2024

Boosting Multi-Channel Loyalty Programs with Salesforce Marketing Cloud

Read More

Jim Szafranski / October 28, 2024

Salesforce Commerce Cloud – E-commerce Made Easy

Read More
saleforce

Jim Szafranski / September 30, 2024

Salesforce for Customer Service: Elevating Customer Experiences

Read More

Jim Szafranski / September 16, 2024

The Power of Salesforce Development: Enhancing Your Business…

Read More
Streamlining Your Lead Management Process With Salesforce CPQ

Jim Szafranski / August 26, 2024

Streamlining Your Lead Management Process With Salesforce CPQ

Read More
loader
Vertex Computer Systems is Hiring!Join the Team »
+