Track Smart: Supplier Data Synchronization
with bSync Ensures Big-Box Sales

If you’re a major product supplier to big-box retailers, you likely know the joy of receiving an order and reveling in fulfilling it. Conversely, you probably also know the frustration of having your orders rejected before delivery. This is a scary situation and one that leaves suppliers feeling the sting of lost sales, order cuts, and penalties.

Usually, order rejections are a result of data discrepancies between supplier and retailer systems. Given that each product requires numerous data attachments, many dependent upon preceding requirements, ensuring that all the proper metadata is in place is complicated. Pricing, Discount, Promotions, Quantity, Compliance, Rebates, Date Ranges and other data must be accurately set up before the order leaves the supplier’s warehouse. One mistake can be detrimental.

Automated Data Tracking with bSync

Because giant retailers have stringent acceptance standards, the onus is on suppliers to adapt and meet strict data guidelines. The consequence of non-compliance typically results in thousands of dollars in penalty fees every time an order is rejected.

Vertex solution scientists set out to solve this problem. The result is bSync, a cloud platform that manages product and pricing data synchronization requirements, virtually eliminating data mismatches between the supplier and retailer. bSync provides a convenient one-stop shop for Data Analysts and Item Analysts to apply metadata to products, ensuring that all the information is correct and will meet retailer expectations.

bSync allows data analysts to concentrate on their core jobs and not spend time chasing down ancillary pieces of data like promotion dates, product descriptions and prices. bSync puts all the information into one easy-to-navigate platform, increasing efficiencies for everyone. By replacing manual processes with a digital platform, mistakes are avoided.

With bSync, suppliers can track smart and complete sales.

Track Smart: Supplier Data Accuracy with bSync Ensures Big-Box Sales

What if you could drastically reduce data matching errors by effectively monitoring item data at every stage of the process? With bSync, you can.

As service level agreement (SLA) data items are completed, bSync notes them. If exceptions occur, bSync alerts analysts. If a compliance issue needs to be addressed, bSync informs people. All these safeguards allow analysts to address issues long before they become problems. Quantities, discounts, special packaging, or whatever data needs to be accounted for is noted. All the pieces are aligned in one system, not in numerous Excel sheets or emails.

With bSync, suppliers are assured that when order data is completed, the information is correct so that products can be delivered to retailers and put on shelves for consumers to buy.

Key Features

  • Automated workflows
  • Exception management
  • Price tracker including base and net price intelligence
  • Customized approval process
  • Reports and dashboard
  • Integration
  • Collaboration
  • 360° product view
  • Dashboards for reporting insights to enable intelligent decisions and actions

Let bSync help you get your products onto retail shelves and into buyer’s shopping carts.

Using Salesforce to Drive your Manufacturing Growth

You may already think of Salesforce as a powerful Customer Relationship Manager (CRM) application, but it can also help manufacturers to identify, prospect and track opportunities, customers, and cases to drive revenue and growth opportunities. Manufacturers who take advantage of the full breadth of Salesforce’s functionality realize improved revenues and growth margins – all while lowering their SG&A and Operations Costs.

How Can You Improve Your Revenue?

Vertex Computer Systems has helped manufacturers conduct B2B marketing campaigns that expand their ability to understand and respect their customers and ultimately contribute to the continued success of those valued partners. Similarly, Salesforce Sales Cloud can be utilized to attract and engage new customers before, during, and after the sale. If you’re serious about keeping track of your customers at every stage, Vertex has the Salesforce expertise to help you leverage customer relationships to grow sales and improve customer satisfaction.

Because Salesforce provides a true 360° view of the customer, manufacturers can get a clearer understanding of customer needs as well as their journeys through the sales process. Would you like to shorten the cycle from prospect to sale? Salesforce provides standard and custom pricing solution options to help manufacturers accelerate deals. The Partner Portal’s Community Cloud can also enhance collaboration with a manufacturer’s business partners for greater efficiency.

Key Salesforce Features That Help Manufacturers Grow Sales Revenue

  • B2B marketing campaigns
  • Lead scoring and automated assignments
  • Lead-to-Cash process optimization
  • Custom pricing solutions to accelerate deals and maximize gross margins
  • Partner Portal access via Partner Community for maximum collaboration
  • Streamlined/automated customer service experience
  • True 360° view of the customer providing revenues, returns, support costs, et al

The other side of the profitability equation involves the standardization, optimization, and automation of processes. If you’re interested in lowering your SG&A and operations costs, Salesforce can help. Did you know you can eliminate manual spreadsheets, replacing them with real-time processing, reporting, and alerts? Salesforce provides your Manufacturing team instant access to the same up-to-date detailed information. That’s just one way of many that Salesforce enhances operations.

Key Salesforce Features That lower SG&A and Operations Costs

  • Eliminating manual spreadsheets with real-time processing, reporting, and alerts
  • Demand Forecasting – both revenues and units
  • Contract management
  • Simplified order processing/ERP integration
  • MS Outlook/Gmail integration
  • Reduced customer service and support costs
  • Integrated, automated, and streamlined credit checking

If you want to leverage Salesforce to quickly move the needle for your manufacturing firm, give Vertex a call. You won’t be disappointed.

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